Refund Policy
We will refund the money only in case we fail to provide service to our customers from our end. Applicant need to apply for the same via email at boltenglishacademy@gmail.com. Refund request will be taken into consideration for validation only on receiving the request on above mentioned e-mail id within 7 days of experiencing the issue (if any) on the applicant’s end. Refund will not be provided to the user, once it is earned by the company, because of the time and energy invested by our manpower for their work done, which is not returnable. So basically, all the processing fees, payment gateway charges, admin fees, and cost of resources for the work done, will be deducted.
Cancellation Policy
Customer satisfaction is our main priority. If we fail to provide services from our end, but the customer has paid for the service then customer will be liable to mention the same to us within 24 hours. If the customer changes its mind for the services taken, we will not be liable to cancel the service.
Before processing any refund, we reserve the right to make best effort to complete the service. In case, you are not satisfied with the service, a cancellation fee of 20% + earned fee + fee or tax paid to government or any third party would be applicable